Support Services

You know that lasting success depends in part on proper and professional support: for yourself, your partners, your suppliers and your colleagues.

Paragon believes that professional substantive support is very important. Your regular contact is not only very familiar with all the technical aspects, but also of your specific situation.

Features:

1. Regular contact
2. Guaranteed response times
3. Records of cases using online Service Desk
4. Excellent communication possibilities (telephone or E-mail)
5. Professional and well-trained service desk workers
6. For third-, second- and if you wish even first-line support
7. Unique combination of support by telephone and by electronic means, FAQs, best practices and knowledge base for both technical and substantive questions